Shipping & Returns
Orders will be processed and shipped within 3 business days of purchase. When your order ships, you will receive email notification.
Postal times with Australia Post will vary depending on location. Use the website below to track your order's progress.
em & me takes no responsibility for lost or damaged goods sent through Australia Post.
Returns & Exchanges
Due to hygiene reasons, there are strictly no returns on earrings.
All items are quality controlled before being shipped to our customers. Should you receive a damaged item, please contact us firstname.lastname@example.org
Returns must be received within 30 days of the delivery date, in original and resalable condition.
All jewellery will be as true to colour as you see on screen, however, you may find slight colour and shade variations due to the nature of the beads.
Natural products are especially prone to colour variations, therefore, we cannot guarantee that the colour you see on screen, is the exact colour of the product.
Please remember these are handmade products, therefore, some patterns also may differ slightly.